Automation of the sales force, or SFA, is a term that refers to the most basic sales automation critical tasks such as lead and manage the account. Sales force automation software applications to automate tasks such as sales order processing, lead generation, information sharing, communication and management, customer management, staff evaluation.
it also track customer preferences and purchasing habits, demographics, and performance management. Sales force automation tools for improving productivity and sales open whole new worlds of possibility for companies. With the structure of demand, which allows an effective force for the management of sales and managing relationships with customers, managing sales information from easy, even on the largest scales. Basically, customers and sales, management and employees can share any type of information.
there There are a number of features and advantages that come with sales force automation technology, and these features are composed SFA backbone of the system. They include: management
lead management
lead allows companies to keep better track leads by ensuring that they do not get cold. This could reduce or eliminate the need for guidance and to lead evidence to refer duplication, clearly defines the functions of the opportunity, and is able to assign automatically lead to the correct individual on the basis of the territory, or expertise or product user-defined rules. SFA allowing automatically to download the equator sales throughout the land, and to improve relations between the team members.
for example, with automatic management of lead, you can set controls to ensure that the security teams or can be accessed only lead partners own, that increased conversion rates And improve sales and response times.
opportunity management
opportunity allowed to manage sales forces as the best units for sale by standardizing the methods and systems, identify bottlenecks, and tracking the closure of the deal. It also allows employees to focus on strengthening key partnerships and resources that dominate the major competitors rather than compete with each other. More structured to allow managers sales teams to delegate tasks and establishing e-mail messages automatically ticket for themselves and their team.
most importantly, the feature allows you the chance to manage companies to track information centrally allocated customers and partners such as communications and monitoring features at the same time are innumerable operations such as sales sales Channels, and the effectiveness of services or products lines.
account management
an expense management system ensures that the company is able to achieve the full knowledge of your customer accounts. Accurate knowledge equals your client account teams better cooperation between sales and customer relations and maintain lasting peace. In addition, it allows the Account Management Company to assess and knows all concerned with the account, the project manager for the Executive sponsor.
with account management, you can create Internet access to all customer account information, such as organizational charts and existing partners - across the entire company. No one left in the dark and everyone knows the status of the account and history.
territory management
on demand, the province advanced management capabilities allow you to adapt to rapid changes within your company. Easy point-and-click interface your company can be automatically guaranteed by the accounts and opportunities to correct territories.
a land management system also reduces solid lead late in a timely referrals to ensure that never get cold; perform arranged easily and automatically sent to rectify the province. In essence, the administration of the territory allows companies to easily monitor, to establish, collect, transfer and appointment and reappointment, and change management across accounts territories.
contract management
contract another integral feature of automation in the sales force. Basically, it allows the management companies contract by shortening life cycles to approve the contracts, sooner renewal of contracts, reducing administrative features costs.
this SFA improves tracking and contract management information, such as value and terms, and conditions, evaluation, and more.
traditionally, most companies have had to build and buy and maintain the system all on software alone, however, this leads to very high maintenance fees and other costs are innumerable. Today, the advent of sales force automation and technology allows businesses to subscribe already built, upon request, the allocation of services that provide everything traditional and Software Is more.
the Architecture sales force automation allows for a reduction in total cost of ownership, reducing Risk factors, a reduction in lost time, and a new focus on business management, rather than to write for technology.
diane newsom salesforce.com - SFA pioneer in the field of software. Visit the site for more information about sales force automation.
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Thursday, April 24, 2008
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